CUSTOMER SUPPORT
QUADRIGA ASSET MANAGERS SGIIC, S.A. It has a Regulation for the Defense of the Client and puts at the disposal of its customers a Customer Service, which will be responsible for dealing with complaints and claims that customers may present related to their interests or legally recognized rights.
Any complaint or claim must be addressed in writing to:
QUADRIGA ASSET MANAGERS SGIIC, S.A.
Customer Service
Cuesta del Sagrado Corazón 6
28016 MADRID
or by email to: atencionalcliente@aurigasv.es.
Complaints received by QUADRIGA ASSET MANAGERS SGIIC, S.A. They will be answered within a maximum period of two months from their presentation to the Customer Service.
If the Client does not agree with the response received or the aforementioned period has elapsed without his claim has been resolved, he may send his claim in writing (according to the standard model available in this link) to:
COMISIÓN NACIONAL DEL MERCADO DE VALORES
Investor Service Office – Claims Service
C/ Edison 4
28006 MADRID
The following forms are available for you to complete:
You can access the full text of the Customer Ombudsman Regulations at this link.
